Who are we?
TOLVA is a Sydney based company with a head office in Smithfield, in Sydney's Western Suburbs. We provide a single source for integrated information technology solutions that improve business quality and productivity.
The team at TOLVA have been providing a complete range of professional IT services, networking, and integrated technology solutions to small & medium organisations throughout Sydney and Melbourne, and across Australia and New Zealand for years.
Over the years, our team has developed effective and extensive processes, certified according to ITIL V3 service management standards, to ensure consistent and dependable service delivery to you and your staff. Like our existing customers, we know your business or organisation will enjoy the exceptional service our Operational Excellence Program ensures.
With many thousands of endpoints under management, and a team that is constantly improving how we deliver superior IT services, TOLVA is the only IT partner you will ever need.
It's all about our Clients
TOLVA cares about our customers' success and satisfaction. We offer premium service with exceptional technical staff. TOLVA gets it; In today's world of technology and social media, we are still human beings who like to communicate face-to-face with one another. This is our take on this industry. It requires a personalised touch, one on one contact, and trust.
We listen, we take ownership and we keep open communication with our customers.
Excellence and experience
Our technical competence is second to none. Working with a wide range of companies has allowed us to develop and provide best-of-breed solutions for your business by integrating technologies that work for different companies in different industries. We combine our experience along with that of our industry partners to deliver a full and complete service.
When there are times that dedicated expertise of engineers in other industries is required, TOLVA will always take responsibility to ensure successful completion of the project, meaning there is only one point of contact for our customers. We will not allow finger pointing when there are challenges, just ownership to take care of it.
Why outsource to TOLVA?
Outsourcing your organisation's IT requirements to TOLVA shifts most of the infrastructural risk to us. As a result, your business becomes more flexible, agile and dynamic, which allows for better long terms results.
Most organisations do not have large enough IT budgets to hire a panel of experts to setup and maintain the IT systems they require. A third-party IT integrator like TOLVA provides access to high levels of technology and skill, helping your organisation stay competitive.
The main reason many clients consider engaging with a third-party IT integrator like TOLVA is to lower costs. That is, get high levels of support and expertise at a much lower price. In almost all cases, this has been among the primary reasons an organisation has outsourced to us.
Outsourcing IT to a third-party like TOLVA lets you focus on what matters: growing and supporting your business - not troubleshooting software, hardware and user issues.
What makes TOLVA different?
A broad and refined range of value-added services from industry leading vendors and service providers.
A genuine desire to understand your business and your needs, and to establish a relationship that fosters mutual growth.
Industry certified and customer focused associates, with an “only ever as good as our last job” attitude.
A mindset to provide great technical skill, direct support and effective advice each and every time.