AU: +61 2 8319 2080 NZ: +64 4 889 5449 DE: +49 322 21098 268 support@tolva.co

Leading Provider

of IT Integration Services

ITIL v3 (2011) Certified

Service Delivery Framework

Telephony & Conferencing

Our best of breed solutions boast seamless integration of telephony, video conferencing, voicemail, email, instant messaging and desktop sharing on both fixed and mobile devices to create a truly unified collaboration experience for your staff, clients and suppliers. 

Companies that prioritise collaboration are twice as likely to be profitable. Our suite of telephony, video and conferencing products have been designed to do precisely that – to keep your people collaborating with one another, and your customers happy. 

From a deployment architecture point of view, we deliver our phone services over our QoS enabled private network to ensure enterprise grade quality voice for your business. 

We have a range of solutions, cloud hosted or on-premise, to suit your business needs and budget.

Services offered:

Hosted PBX

Our cloud based Hosted PBX solution is hosted securely in our Cloud and removes the need for you to manage and operate PBX hardware systems on your premise. In addition, the architecture also eliminates the need for separate ISDN and SIP trunks, as PSTN calling features are bundled into the monthly subscription.

The solution provides enterprise grade features, such as reception consoles, voice and video soft clients, all at one low predictable monthly spend.

To compliment your implementation, we can also deliver call centre solutions, auto attendants, call recording and more for an integrated experience.

Why get a phone system from TOLVA?

  • Manage your business from anywhere

We provide a number of tools to allow you to operate your business from anywhere on any device. Our soft clients, web portal, receptionist console and call centre console can all be accessed directly over the internet. This means your business is always on wherever you are.

  • Handset or Soft Client Options

In addition to a number of handset models from leading vendors, we also offer soft client only solutions to cater for those team members who prefer headset based communications. Our soft clients work on PC, MAC, iOS, Android and iPad environments

  • Mobility Integration for Workers

A number of powerful mobility integration features allow your staff to take and receive calls whilst on the road or teleworking. Incoming call plans can simultaneously ring your office and mobile, with soft clients allowing users to make and receive calls from their office number whilst on the road or working from home

  • Business Productivity Benefits

Features such as Outlook calendar integration, instant messaging and presence allow you to see who is available in the business, who is busy and who is free to take a call. These tools in addition to regular phone calls are proven to give your business real productivity benefits.

  • Technology Adoption Program

We understand that as a business, support and training are essential to the successful adoption and ongoing use of our solutions. To ensure our Hosted PBX solution is the right fit for your business, we provide you tailored support and training.

  • Secure and Powerful Infrastructure

Delivered across our private IP network, our system eliminates the need for a physical phone system at different locations. High quality handsets simply plug into the local area Data network and connect securely back to the Hosted PBX in our Cloud.

Video Conferencing Solutions

The benefits of video usage and video conferencing in modern business are well known. Reduced travel costs, increased inter-office collaboration, culture fostering and business productivity are just a few of the well known benefits.

How does it work? 

Video Conferencing (VC) delivers an enriched meeting experience for staff and can significantly reduce travel costs to quickly deliver a strong return on investment. Our solutions utilise High Definition cameras, systems and video transmission with capabilities to integrate with corporate directories and the public internet for meetings with external parties.

We provide you with options and offer high performance video conferencing that is rapid to deploy, intuitive to use and cost effective.

We can supply you with all the high definition (HD) video peripherals that can be plugged into any desktop or conference room environment or with the TOLVA cloud, video conferencing can be delivered as an accessible online service. Our network services delivered with video conferencing provide you with optimal voice and video quality 24x7 over a secured network.

The right hardware for your boardroom or huddle space

Every space and every business has different requirements when it comes to Video conferencing. The emergence of small huddle spaces is changing the way we consume video in small team meetings, whilst the boardroom still needs that hero video conferencing solution that everyone can depend upon.

We partner with best of breed solution partners such as Cisco, Polycom and Lifesize as required to deliver the right hardware solution for your business. This coupled with our consultancy and design skills will enable your business to embrace Video Conferencing and reap the benefits.

Virtual Meeting Rooms (VMRs)

Leveraging Skype for Business, TOLVA provides a hosted Virtual Meeting Room (VMR) solution as a service that can cater for all your audio and video conferencing needs.

Achieving high-definition and stable video conferencing within your offices is now simple, with the ability to easily integrate desktop and mobile devices.

SIP Trunking

SIP Trunking is the simplest and most cost-effective way to connect your existing PBX or Unified Communications system to the public switched telephony network (PSTN).

If you like the phone system you have, or if there is nothing wrong with the hardware or it's implementation, SIP Trunking leverages your WAN or data network to deliver calls to and from the PSTN, alleviating the need to pay for expensive ISDN services.

Customers who leverage SIP Trunks gain benefits such as:

  • Cost Savings (over traditional ISDN).
  • More flexibility and control over call routing (web based configuration options).
  • Business continuity and disaster recovery (e.g. call forwarding if the network is unreachable and failover options).

With many varied and flexible options for deployment, many of our customers are already taking advantage of our SIP trunking solution to reduce their monthly telco spend and set themselves free from expensive ISDN costs.

Remote Support

Enter your 6-digit support code to allow our IT Associates to provide instant remote support:

Call us on 1300 15 19 06 or send us a message to get a call back